Travelling by train during the coronavirus pandemic

Under the current circumstances, there are many factors that affect your journey. That is why we have compiled all the important information for you here. Please follow the regional rules (in German only) created by Germany's different federal states when travelling within the country, and follow the international rules when making cross-border journeys to or from Germany.

Mandatory use of masks

Legal regulations make it mandatory to wear masks on our trains. Please wear an FFP2 mask.

Mandatory use of FFP2 masks

Travellers must comply with mandatory requirements in line with German government regulations ("emergency break") and various state laws. DB recommends that passengers wear FFP2 masks so they can comply with public health requirements when travelling on trains and waiting at station platforms. The relevant guidelines are part of Germany's epidemic protection act ("Gesetz zum Schutz der Bevölkerung bei einer epidemischen Lage von nationaler Tragweite"), which makes the use of FFP2 masks obligatory as part of the national emergency brake. Masks that meet an identical standard (KN95 or N95) are also permitted.

The rules applicable in individual states can be found on the website of the federal government.

We do not recommend using a mask with an exhalation valve. Certain regulations in German states now prohibit the use of masks with exhalation valves on public transport services. We recommend that you obtain a printed or digital version of the relevant certificate (e.g. EN 14683:2019-10) when using a multi-layer fabric mask that is permitted in line with states' regulations. Bring this certificate with you when travelling by train and present it to the train crew if asked.

Restricted seat reservations: increasing social distance by reducing availability

Mandatory use of FFP2 masks

Travellers must comply with mandatory requirements in line with German government regulations ("emergency break") and various state laws. DB recommends that passengers wear FFP2 masks so they can comply with public health requirements when travelling on trains and waiting at station platforms. The relevant guidelines are part of Germany's epidemic protection act ("Gesetz zum Schutz der Bevölkerung bei einer epidemischen Lage von nationaler Tragweite"), which makes the use of FFP2 masks obligatory as part of the national emergency brake. Masks that meet an identical standard (KN95 or N95) are also permitted.

The rules applicable in individual states can be found on the website of the federal government.

We do not recommend using a mask with an exhalation valve. Certain regulations in German states now prohibit the use of masks with exhalation valves on public transport services. We recommend that you obtain a printed or digital version of the relevant certificate (e.g. EN 14683:2019-10) when using a multi-layer fabric mask that is permitted in line with states' regulations. Bring this certificate with you when travelling by train and present it to the train crew if asked.

Safe travel

Entering Germany

Information on travel restrictions in the EU

Information about flexible travel

  • The flexible use of tickets purchased before 13 March is unfortunately no longer possible. As of 1 November 2020, the contractual cancellation conditions will once more apply to tickets booked.
  • There are no refunds available for tickets not used by 31 October 2020.

FAQs about flexible travel

Under the expired goodwill arrangement, tickets booked on or before 13 March 2020 were valid for travel until 31 October 2020. There are no other goodwill arrangements beyond this expired regulation. The period for flexible ticket use was not extended beyond 31 October 2020.

Protect yourself and other people when visiting a DB Travel Centre or agency

  • Wear an FFP2 mask. Please observe the relevant regulations and the nationwide requirement to wear an FFP2 mask.
  • Maintain a distance of 1.5 metres from other customers and DB staff.
  • Avoid using cash: pay by card if possible.
  • Pay attention to information regarding access.

The opening hours of DB agencies may vary due to the coronavirus pandemic.

Recommended: Germany's Covid-19 tracing app

Covid-19 and bicycle transport

Please note that you cannot see if bicycle spaces are available until the end of the booking process.

DB Lounges and on-board restaurants

Our on-board restaurants will not be open in the coming weeks, as all restaurants are to remain closed. The at-seat service and the distribution of free snacks have been temporarily suspended. The DB Lounges are also closed. This applies from 2 November 2020.

From 1 December 2020, DB Lounges will open again during the usual opening hours. Due to official regulations, we will not be serving food and drinks until further notice.

Luggage service in the time of the coronavirus

Luggage shipment in Germany:
Luggage service is still being offered. Hermes will pick up your luggage from your home while following all hygienic rules and maintaining a safe distance. If you would like to book our Hermes PaketShop service and drop your luggage off at one of our 13,000 PaketShops, Hermes is maintaining a safe distance there as well.

Our service provider Hermes is now also providing contactless delivery service. When you receive your luggage, you will no longer be asked to sign a scanner but instead the Hermes label on the luggage itself. Once you have taken a few steps back, the Hermes employee will take a picture of your signature using the camera integrated into their scanner. In this way, our service provider can ensure a safe distance is maintained. If you would prefer not to receive your delivery in person, you may also change your delivery and designate a secret drop-off location.