Woman with face mask on train

How full is my train? Information about seat availability

When you view your selected connection on bahn.de/bahn.com an in DB Navigator, you can see who full your train is likely to be. Thanks to this information, you can decide, if you want to reserver a seat or would prefer to catch a different train.

New: 4 symbols that make planning a journey even easier

As of 1 October 2021, you can see how full your train is likely to be when booking a ticket on bahn.de. The new demand indicator will feature 4 instead of 3 levels as is currently the case. This will make planning a journey even easier. 

  • Travel information

    The symbols beside a connection show how high demand is for a specific train. The "Show details" section explains the meaning of the symbols.
  • Changing trains

    The level of demand refers to the part of a journey when a train is at its fullest. If you are changing trains, the system shows the level of demand for each train.
  • Information in DB Navigator

    To see the symbols, click the details of a specific connection.

What do the symbols mean?

Answers to FAQs

The information about demand always pertains to the class you select when searching for a connection. Second class is the default setting.

  • Demand levels are visible only for DB's long-distance trains (ICE, IC, EC). Our system cannot show demand levels on other operators' services, in particular regional trains.
  • Our system is also unable to display information for certain other trains, in particular services operating outside of Germany.
  • This information is normally on display 28 days before the day of departure. No information is displayed for connections that are more than 28 days in the future or if no data is available.

If this is the case for all connections displayed as search results, then the "Demand" column is not visible on your screen.

Information about demand is based on forecasts. As a result, the actual conditions in a given train can be different to our system's prediction.

Additionally, the information pertains to the train as a whole (plus each travel class). Demand can vary considerably from carriage to carriage: for example, more seats are normally available at the ends of the train than in the middle.

Your ticket remains restriction to a specific connection. This means that you cannot use it on another train.

Our tip: book your ticket as early as possible. This way, you will probably be able to select the seat you want. Demand can change, and if lots of people want to take a specific train, you might not be able to reserve a seat after a certain point. We therefore recommend booking as early as possible.

Since the start of the Covid-19 pandemic, the issue of social distancing has become extremely important to our customers. The new level is our response to the ongoing situation. An orange symbol will now be used to indicate trains which we expect to be more than half full.

Over the course of 2021, a growing number of people have returned to using trains, so our services have continuously become busier. The orange symbol appeared so frequently in the booking section that it no longer provided our customers with sufficiently accurate information so they could plan their journeys properly.

For this reason, we decided to revert to the 4-level system as it offers a more precise way of gauging demand for seating on trains - something that our passengers want. Anyone who wishes to maintain more distance from other passengers can use trains in levels 1 and 2.

As a smartphone user, you are familiar with the updates that get installed at night. This situation represents something of a challenge for us. Google's and Apple's app stores require a time-consuming security check before they release an update. Things are different on our website. There, after conducting a careful test of our demand indicator and the underlying data, we can provide you with the latest information without further ado. However, Google and Apple have set release dates that we are, unfortunately, unable to change (mid-October is the latest probable deadline). 

The demand levels on our website and in our app may differ from one another between the start and middle of October. This is due to the set release dates used by the Google Play and Apple app stores. Unfortunately, we are unable to change these dates. If you notice that the website and app continue to show different information in the second half of October, please check if you have enabled automatic updates for DB Navigator on your mobile device. If you have not, simply activate this option, or use the relevant app store to manually install an update.