Person in entspannter Situation, aus dem Fenster schauend, lächelnd.

Travel safely on the train

Paar entspannt im Zug.

Masks

  • Passengers are no longer legally required to wear an FFP2 mask on trains in Germany.
Die Zugbegleiterin kontrolliert das Handy-Ticket eines jungen Mannes

Contactless ticket inspection

  • Long-distance travellers can often use the Komfort Check-in function, which does away with the need for a member of a train crew to check tickets in person.
  • Are you a commuter? You can use the DB Streckenagent app to present your digital subscription ticket contactlessly and check your route whenever you want.

Hygiene and cleaning

  • Our trains are thoroughly cleaned on a regular basis. Handles and surfaces around doors and at seats get extra-special treatment. 

Before your journey

Safe travel on local and long-distance trains starts even before you catch your train. We have put a list of tips together for people planning a journey.

  • The demand indicator on bahn.de and in DB Navigator shows you if more than half of a train's seats are likely to be occupied. In this case, you will see an orange symbol. It is a good idea to plan your journey for outside peak times.
  • Our DB Navigator app is perfect for making contactless and secure bookings.
  • We recommend that you maintain as much distance as possible from other people, even while you are on the platform. Avoid crowding around a few doors when the train pulls in. Instead, try to make use of all of the train's doors. Information about safety measures at the station

 

During travel

  • Contactless passenger information is available before and during travel in our apps, DB Streckenagent and DB Navigator.
  • We recommend that ICE/IC passengers use the Komfort Check-in service. This lets travellers validate their own ticket so train attendants do not need to inspect it.
  • Our on-board catering uses contactless payment options for smartphones and debit and credit cards with NFC chips.