Cancellation form

Do you want to cancel your subscription with Deutsche Bahn? To do that, we'll need the following information from you.

To cancel individual tickets or journeys, please use your customer account or the order search.

If you already have access to our subscription portal, you can also use the portal to manage or cancel your subscriptions: Subscription portal

Form of address This field is required.

Last name* This field is required.

First Name* This field is required.

Street name and number* This field is required.

Postal code* This field is required.

Place of residence* This field is required.

Country* This field is required.

E-mail address* This field is required.

Date of Birth* This field is required.

Your subscription

Please select the contract you want to cancel* This field is required.

Type of cancellation This field is required.

Reason for cancellation This field is required.

Desired date of contract cancellation

Soonest possible date
Selected date

Date This field is required.

Please enter your BahnCard or subscription order number here.

BahnCard-/Order number* This field is required.

* Mandatory information

Personal data will be handled in accordance with all data protection regulations.

You can save your cancellation request afterward. In addition, we will send you a confirmation of the receipt of your request. We will then forward the request to the relevant subscription service for processing. The service will review your subscription contract and other information to determine the first possible date that your subscription can be cancelled. You will then receive confirmation of the contract cancellation date.
We will process your request as quickly as possible.
Please note that processing times vary depending on cancellation request volumes and other factors.