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I would like to file a complaint about: My journey

We are sorry to learn that your journey did not go as planned.

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Journey details
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If you own a BahnCard, please enter the BahnCard number here.

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For journeys spanning several days, please enter the first date.

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Class of travel

Personal details
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Would you like us to call you about your enquiry? Then provide us with your phone number and when we can best reach you.

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Customer satisfaction survey

We will ensure that your personal data is handled in accordance with all privacy regulations.