My Deutschlandticket is no longer displayed in the app. What can I do?

If your mobile phone ticket is no longer displayed, you can add the travelcard again at any time under "Travel" using the travelcard number from your activation email.

Please note: If you order a new travelcard, you will incur additional costs for the new travelcard contract.

Further information: Further information about the Deutschland-Ticket
Select now (in German)