Can I exchange or cancel an Interrail Pass?

Exchange before the first day of validity:
Free of charge

Cancellation up to and including the fist day of validity:
Subject to a fee of 15%

Exchange or cancellation after the first day of validity:
Not possible

A refund for a digital pass (mPass) can only be processed if the pass has not yet been activated or if the pass has been deactivated again before the first day of validity.